Service And Support
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BeSwitch's comprehensive, world-class service solutions for all BeSwitch's power distribution, software, and connectivity products are designed to improve costs, uptime, reliability, power quality, and, safety, we demonstrate our commitment to strong, lasting customer relationships through our technical expertise and expansive support network, we are well-positioned to solve your toughest power management challenges.
Technical Support Service
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Combining strong technical product expertise with in-depth industry applications experience, the transfer switch technical support organization processes an innate ability to answer your questions and troubleshoot issues remotely, from guiding a customer through a system set up to resolving critical alarms, this dedicated team of industry professionals is here to help.
Primary Service
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Installation, set-up, usage, and troubleshooting
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Internal field engineer support for complex installation
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Advanced application diagnostic support service
Custom Order Engineering
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In many cases, the standard products can be custom-order engineered to meet your application needs, additional information, please contact your local BeSwitch's sales representative.
Warranty
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​Warranty period: for transmission and distribution equipment, 18 months from the date of delivery or 12 months from the date of acceptance of installation and test (in accordance with earlier expiry date); for other low-voltage apparatus, 24 months from the date of manufacture. The warranty period may be changed and based on the signed contract with customers.